Tag: Starbucks
Coffee chain starts charging for disposable cups in Gatwick Airport to persuade consumers to use reusable ones.
Article via Bloomberg
Starbucks Corp. this month will begin a first-of-its kind trial of reusable cups at London’s Gatwick airport.
People drink a lot of coffee at airports. Gatwick says it already recycles a majority of the 7 million disposable coffee cups that travelers use each year. The airport wants to improve on that, and reusable cups potentially have a lower carbon footprint than paper cups.
The funding for the airport trial grew out of a program Starbucks launched last year that added a 5 pence (6 cent) surcharge for disposable cups in U.K. shops. The money raised was donated to environmental charity Hubbub, which is running the program at Gatwick.
“Transport hubs such as airports and railway stations are areas with a lot of footfall and not a very high use of reusable cups,” said Trewin Restorick, chief executive officer and co-founder of Hubbub. The airport is a good place to learn more about whether consumers can be incentivized to reuse cups.
Starbucks locations at the airport will charge customers 5 pence for disposable cups while offering a reusable cup for free. Even if just 250 customers a day opt for a reusable cup, more than 7,000 cups could be saved in the monthlong trial, Starbucks estimates. The company plans to track the number of returned cups, experimenting with different collection points to maximize the return rate.
“What will be really interesting is to see where the cups end up,” said Jaz Rabadia, senior manager of energy and sustainability at Starbucks in the U.K.
Just try to be offended by the new Starbucks holiday cups
Starbucks seems to be awfully cautious about this year’s holiday cups, which debut annually after Halloween. The company has released new holiday cup lines since 1997, and this year’s four new cups appear to wholly embrace the “season”—whatever that completely inoffensive “season” is—with a lineup of red-striped; green argyle; red-and-white sweaterish pattern; and holly-and-berries cups. Nondenominational, seasonal, neutral. We get it.
It’s quite a pendulum swing back from the plain red cups of 2015, or the festive, multicultural mural motif of last year (inspiring our all-time favorite Takeout headline from Jen Sabella: “Pry this lesbian Starbucks cup from my cold, dyke hands”). For 2018, Starbucks appears to be striving for a lukewarm medium: more festive than the sacrilegiously plain (according to some) red ones, but no hints toward multiculturalism as on last year’s cup. Argyle patterns and coffee cherries are about as non-controversial as you can get.
No matter what, though, we’re sure that somehow these cups will inspire some sort of backlash to kick off the season. It’s becoming as much an annual tradition as watching Elf every year.
Article via TheTakeout
Woman sues Starbucks claiming hot tea killed her dog, badly burned her
DENVER – A Denver woman is suing Starbucks over hot tea that she claims caused second-degree burns and killed her dog, according to KDVR.
Deanna Salas-Solano, 58, claims the lid of the tea was not secured onto her cup when she bought a 20-ounce hot tea at the drive-thru Starbucks at 5835 Leetsdale Drive in Denver on Sept. 26, 2015.
The lawsuit, filed in Denver District Federal Court on Friday, states hot tea spilled out of the cup through an unsecured lid and onto Salas-Solano’s body.
The tea was so hot that Solas-Solando said it melted through her clothes and caused severe pain to her stomach, legs, and lap.
The lawsuit claims the tea did not have a hot cup sleeve and was not double-cupped. It was so hot, the temperature of the cup began to burn her hands, according to the lawsuit.
As Salas-Salano was screaming in pain, she claims her dog Alexander jumped onto her lap, causing the hot tea to spill onto him.
According to the lawsuit, Alexander was taken to an emergency veterinarian hospital but “ultimately succumbed to the injuries caused by the tea, dying a short time later.”
Salas-Solano was taken to Rose Medical Center for severe burns and underwent surgery the next day at the Swedish Medical Center Burn and Reconstructive Unit.
The lawsuit states she was diagnosed with “Two percent total body surface area second-degree burn injury to the abdomen and bilateral thighs.”
She would later need skin grafts.
The lawsuit claims Starbucks had received previous complaints about failing to provide hot cup sleeves and securing cup lids when serving customers with hot coffee or tea.
The complaint states Starbucks had a written policy to “double-cup” hot tea.
The lawsuit seeks claims that exceed $100,000.
“We have video evidence that clearly contradicts the claims made by the plaintiff and believe they are without merit,” Starbucks said in a statement. “We look forward to presenting our case in court.
“While we are sympathetic to Ms. Salas-Solano and the injuries she sustained, we don’t have any reason to believe our partner (employee) was at fault.”
Starbucks’ legal team would not provide a copy of the video, but it did allow it to be reviewed.
It shows Salas-Solano on her cellphone with her dog in her in her lap as she buys the tea.
The video also shows the hot tea did have a hot sleeve and it appears the lid was secure, though the video is not conclusive.
In the video, it’s hard to tell if Salas-Solano grabs the cup by the hot sleeve or by the lid when she accidentally spilled it.
It’s hard to determine if she spilled the tea because of the cup’s hot temperature or because she was distracted by her cellphone use or if perhaps her dog bumped into the cup while he stood in her lap.
The lawsuit might sound similar to a famous 1994 case involving McDonald’s and hot coffee.
In that case, a New Mexico jury awarded $2.86 million to Stella Liebeck, a 79-year-old woman who suffered third-degree burns across her pelvic region when she accidentally spilled hot coffee in her lap.
Ultimately, the judge reduced the final verdict to $640,000.
McDonald’s appealed and the two sides settled for a confidential amount before the appeal was decided.
via: http://wreg.com/2017/09/12/woman-sues-starbucks-claiming-hot-tea-killed-her-dog-badly-burned-her/