Customer throws cash register out the window during argument at Wingstop over missing wings from order

(Meredith) — Cellphone video captured the moment a Wingstop customer in California threw a cash register out of the window after the staff denied him a refund.

The video, recorded by witness Tharon Trujillo, shows an unidentified man arguing with the staff at a Wingstop location in Antelope after receiving the wrong order on March 13.

The man claimed he was missing several wings and wanted a refund, which the staff said is not allowed under company policy for online orders. According to KOVR-TV, an employee offered to remake the order, but the man declined.

“I don’t want the food,” the man says in the video. “I don’t have time to wait on the food again, so now what do we do?”

An employee responds: “It’s either you get the food remade, and you go on about your day and stop yelling at my other manager cause that is, no, it’s uncalled for.”

The upset customer then grabbed the register and threw it to the ground before tossing it out of a window. He then left the restaurant.

“I was telling him to calm down,” Trujillo told KOVR-TV. “I said, ‘You don’t want to go to jail. You don’t want to go to jail.'”

The store manager said it would cost about $6,000 to replace the register, and they are still waiting for a quote to fix the window.

Anything over $950 is considered felony vandalism. The Sacramento County Sheriff’s Office said because of the amount of damage, they could issue a warrant for the man’s arrest.

The Wingstop location filed a police report following the incident. No injuries were reported.

via: https://www.kmov.com/news/video-customer-throws-cash-register-out-the-window-during-argument-at-wingstop/article_fafb7793-ed35-527e-8def-fb19b6ddaf44.html

Photo Credit: wave 3