Family upset after receiving graduation cake made of Styrofoam from Walmart
PASADENA, Texas (KPRC/CNN) – A Texas family got quite the surprise when they cut into a graduation cake and realized it was made of Styrofoam.
Marsy Flores, of Pasadena, said she wanted her daughter’s high school graduation party to be perfect.
“This is my baby, and she was graduating. So, it was very important to me,” Flores said.
The mom ordered a two-tier cake from Walmart for the celebration. When Flores went to pick it up last week, she said the bakery department couldn’t find the cake.
So, the store offered to give her a free sheet cake for the inconvenience.
After that hiccup, the party was back on track — until it was time to cut the cake. That’s when they discovered there was Styrofoam underneath the frosting.
Flores said both she and her daughter were humiliated in front of their family and friends.
“They can’t replace the moment that we lost. It’s a special moment, and this is what we got for it, a Styrofoam cake,” Flores said. “Not only did they mess up one time, they did it twice.”
She said the store gave her a $60 Walmart gift card following the incident.
A Walmart spokesperson also released the following statement: “The incident was a result of a misunderstanding. The matter has been resolved. The customer was given a gift card for her inconvenience.”
Photo Credit: kmov.com