Worst maid ever drank my booze, wrecked my home and passed out on the floor
The only thing these maids cleaned out was the liquor cabinet!
A Brooklyn woman expected a spick-and-span home when she hired a cleaning company to tidy up her Williamsburg pad.
Instead, the maids trashed her apartment, ate her ice cream, guzzled her booze — and one of them even passed out drunk on the kitchen floor.
“I hired two ladies from Joanna’s Cleaning Service in Brooklyn and they didn’t clean a thing, just drank all my liquor and f–ked up my home,” fumed Genevieve Snow, 29, in a now-viral Facebook rant posted Monday.
“My roommate came home to one of them blacked out face-down in our kitchen and the other long gone. My spice rack was smashed, my marble coffee table upended which smashed a stone bowl, keys were gone, booze was gone and chocolate ice cream left on the sofa.”
Now Snow says she’s out of pocket more than $400 for the damage — and, adding insult to injury, when she asked for reimbursment, the company tried to explain it all away with a sob story that the sloshed sweeper’s husband had just left her and her teen daughter was knocked up.
Snow says she’s used Brooklyn-based Joanna Cleaning Service for the occasional spruce-up dating back to 2013, and emailed her most recent contact at the business, a woman identifying herself as Joanna Oltuszewska, for the Aug. 27 job.
She let the two maids in that day before heading off to work — leaving $180 plus a $60 tip — but one of her housemates woke up a few hours later to find the cleaners sitting on their couch eating.
“You know when you are not supposed to be doing something, people jerk up really quickly? They did that,” said roommate Kristen Nepomuceno, 28, who then went off to her job at Soul Cycle.
But when Nepomuceno returned home from work around 5:30 p.m., it was a very different scene. The house was a mess, one maid was nowhere to be seen, and the other was passed out on the floor next to a smashed spice rack.
“I walk in and see bare feet — she is literally lying right here,” Nepomuceno said, pointing at her kitchen floor.
She left the apartment in horror and called the cops — and when they all returned, the maid was awake, sitting on the couch and digging into a pint of ice cream.
“She is licking ice cream and hammered, beyond hammered. She drank one whole bottle of Broker’s Gin and [most of] a bottle of Kettle,” said Nepomuceno.
The NYPD confirmed cops went to the apartment and sent a drunk woman from there to Woodhull Hospital. Snow says they didn’t take a report, however, telling her the cleaners hadn’t committed any crimes and advising her to “take it to civil court.”
Snow fired off an angry email to Oltuszewska asking to be reimbursed for the service, spice rack and getting her locks changed. But the woman kept trying to wiggle out of paying — claiming the passed-out maid was having “family problems.”
“Her husband left her after 19 years marriage, and that day when she was cleaning your apartment she had the phone call that her teenage daughter is pregnant,” Oltuszewska wrote in an email shared with The Post.
“She couldn’t stop her emotions and that’s why she used the alcohol, thats never happened before.”
When Oltuszewska stopped responding altogether, Snow posted about her experience Monday with a bad review on Joanna Cleaning Service’s Yelp page.
That’s when a woman identifying herself as Joanna Sokolowska got in touch — claiming her company, Joanna Cleaning Service, hadn’t cleaned her home since 2017, and insisting she must have been taken for a ride by Oltuszewska, a former employee who was fired in 2013 and set up a rival company called Joanna’s Cleaning.
“I have nothing to hide,” Sokolowska told The Post.
“[Oltuszewska] was working with us — an independent worker. She left and opened her company … I am 100 percent sure it was her.”
Snow says it’s possible a former employee stole her information and took her for a ride, but notes that Oltuszewska first got in contact with her in 2016 when she emailed Joanna Cleaning’s listed email address about getting some cleaning done.
She can’t find an address for either Joanna and just wants to know where she can send the bill — or a lawsuit. “The end goal is finding an address to sue the business,” Snow says.
“If there really are two Joanna’s Cleaning Services, I want to know who owns both of them and where they are registered.” The number listed for Joanna’s Cleaning was disconnected when The Post called Monday, and Oltuszewska did not respond to requests for comment via email.
Photo credit: Kristen Nepomuceno